FREE SHIPPING POLICY

Free ground shipping is valid on orders of $100 or more shipped to a single U.S. address, after promotions and discounts are applied. Taxes and shipping do not qualify toward the minimum purchase requirement. Offer is valid for shipments in the contiguous 48 United States only. HI, AK, PR, US Territories, International and Canadian orders are generally excluded from this offer. Limited-time offer valid from 12:01 a.m. Central Standard Time (CST) on 1/01/2023 through 11:59 p.m. Pacific Daylight Time (PDT) on 12/30/2024 or while supplies last. Orders submitted after the promotion period ends do not qualify. 2-10-day delivery based on business days and item availability. Weather, natural disasters and other uncontrollable events can interrupt freight carrier’s transportation flow with little warning. Offer not valid on Rush, Next Business Day, or Saturday delivery orders. Coupon has no cash value and may not be redeemed for cash.

This offer does not apply to items marked with additional flat rate shipping charge, such as select Tops, Large items, Body pieces, etc…

The Thing Shop offers free Economy Shipping on most non oversized orders that total over $99.99 within the lower 48 states. Economy Shipping typically takes 2-10 business days to reach customers. Some Oversized items have a required oversize charge.

All Free Shipping offers ONLY apply to the lower 48 states. In some cases we will extend the offer to Alaska, Hawaii and Canada but this is on a case by case basis and applies to call in orders only. We cannot offer free shipping to international orders.

FREE SHIPPING MATCH POLICY

So you found the product and/or products that you want at The Thing Shop but found that someone else offers free shipping on that particular product and we don’t. Simple….give us a call or shoot us an email, we will do our best to match the offer.

GENERAL SHIPPING & DELIVERY POLICY

We do everything in our power to get your order processed and shipped in the shortest time frame possible. Most orders will ship out either same day or within 1-2 business days, some exceptions may include back ordered items or items that still need to be produced. Please allow three (3) to ten (10) business days for delivery of in-stock items. Items ordered together are not necessarily shipped together. If you would like to check inventory or estimated ship date please contact us via phone or e-mail.

DOMESTIC SHIPPING OPTIONS (Internet orders ship via the cheapest methods. If you would like expedited shipping the following can be quoted over the phone.)

  • Economy Shipping – This is the slowest method of shipping and often takes 6-10 business days for delivery. We reserve the right to automatically upgrade this shipping option to Ground if we see fit.
  • Ground – This is our preferred method of shipping. The cutoff for Ground is 1:00pm PST in most cases. A tracking number will be available immediately upon shipping.
  • Next Day Air – Next day air transport. The cut off for next day air is 1:00pm PST in most cases. Also, it is not available for all parts. If we cannot ship it Next Day Air, but the site said it could, we will contact the buyer and let them know. A tracking number will be available immediately upon shipping.
  • 2 Day Air – 2 day shipping via air transport. The cutoff for 2 Day Air is 1:00pm PST in most cases. A tracking number will be available usually within 1 day of shipping.
  • 3 Day Air– This shipping option will guarantee delivery 3 business days after it is picked up. The cutoff for 3 Day is 1:00pm PST in most cases. A tracking number will be available immediately upon shipping.

We ship through FedEx and USPS on most orders considered non-truck freight. We will ship to the 50 U.S. states and International to select countries. For customers in Alaska, Hawaii and Canada please consider calling in your order so we can arrange suitable shipping.

INTERNATIONAL SHIPPING:

Due to the uniqueness of international shipping, a shipping quote MUST be requested on the CHECKOUT page. Please provide shipping details and then click ‘Request a quote’.

The Following is required for use to generate a shipping quote:

  • Postal/Zip Code
  • City
  • Address 1
  • Email Address
  • Phone Number

We take this information and pre-ship your cart contents and run it though our shipping rate calculator. We will find you the best rate through this method. Shipping transit times vary. If you would like expedited shipping, please contact us via phone or email.

Additionally, shipping rates provided do not include customs duties, tax, or VAT charges. Such charges are mandated by the country of destination, and will vary depending on amount of items and or the monetary value of items ordered. The Thing Shop will not pay the duties/taxes and the customer will be responsible for return shipping cost when refusing to accept a shipment. Restocking fees are also applicable in certain situations. All items shipped are declared in U.S. Dollars. Please contact your local customs office to verify if such charges will apply to your order.

POST OFFICE BOX (P.O. BOX) SHIP-TO ADDRESSES: 

In most instances, we are unable to ship to a P.O. Box due to the size and weight of the shipment. We recommend and ask that you provide a physical ship-to address at checkout. In the event that you provide a P.O. Box in the ship-to, you may experience a delay in the processing of your order while we attempt to contact you for a physical address.

PLEASE NOTE: Any insurance claims for damaged items and/or stolen goods from your doorstep that are NOT honored by the shipping carrier because you requested a signature not be required for delivery is NOT our responsibility. We will not cover the cost!

MIS-SHIPMENTS OR MISSING PARTS
Upon receiving your order, please inspect the package(s) as soon as possible to verify its contents are accurate and complete. We must be contacted within 10 days of you receiving the order if there is an issue and we will do everything we can to resolve the issue in a timely manner. Replacement parts will ship with Ground service. In the case of a mis-ship, the original incorrectly shipped part will have to be in transit back to the warehouse you were instructed to return it to prior to a replacement being shipped to you.