Questions and Inquires:We are happy to share our knowledge and help you with any problem that may arise. For any questions or information, please call our office at 480-753-0684. For questions about the status of an order already placed or shipping information please call 480-753-0687. Ordering:We offer a toll-free order line to help keep our customer’s costs low, and to speed up the ordering process. Please feel free to call 1-800-898-4464 and speak with the sales desk to place your order. To avoid possible shipping errors, please use our part numbers, part descriptions and inform us of your car’s year model. It is best to have your order written out and organized before you call. Prices:We reserve the right to changes prices and company policies without notice. Payments:We accept Paypal, Visa, MasterCard, American Express, and Discover Cards. We also accept certified check and money orders. Sales Tax:All orders that are billed to or shipped to, the state of Arizona will be subject to a sales tax. Damaged Parts:Upon receiving your order, inspect it immediately. If damage to a part is discovered, DO NOT send any parts back to The Thing Shop. A damage claim must be filed with the carrier. DO NOT dismantle the package, keep the parts and packing material in as close as possible to the original received condition. The carrier must determine how the damage occurred. Without the original container and packing material, your claim will be voided by the carrier. Damaged parts are to be returned by the carrier. Failure to follow these instructions could result in the loss of your time and money. Returns:Parts being returned by a customer for any reason must be “postage paid” by the customer. We cannot accept any C.O.D.’s on returned merchandise. Electrical parts are none returnable, none refundable. We are more than happy to exchange parts or give full refunds on parts you are not satisfied with, as long as parts are in new and unused condition and the return is made within 30 days of the original shipping date. Refunds for purchases made with a credit card must be credited to the card used for the original purchase. It may take up to 30 days for the refund to be processed. Be sure to include a copy of your original purchase invoice along with instructions on what you would like done with any returned parts. Items returned without instructions will not be processed. Shipping charges are non-refundable. Any items returned for refund without a valid reason will be subject to a 20% restocking charge. Back Orders:We carry a huge inventory and do our best to keep it full, but occasionally an item may be out of stock. You will receive your original invoice upon completion of your shipment. Most back ordered parts are shipped within 2-3 weeks of the initial order. Sale Policies:All Sales exclude special order items and items already on sale. Privacy Policies:
What personal data we collect and why we collect itCommentsWhen visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. MediaIf you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. CookiesIf you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Embedded content from other websitesArticles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. AnalyticsWho we share your data withYour data is safe and secure and protected by law. Therefor, we do not sell or share your information with third parties. How long we retain your dataIf you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. What rights you have over your dataIf you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Where we send your dataVisitor comments may be checked through an automated spam detection service. |
About us:This is the web site of The Thing Shop Our address is: We can be reached via e-mail at Orders.thethingshop@gmail.com Hours of Operation: If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, or calling us at the above telephone number. |
